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Discussion topic: Broadband contract ending

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This message was authored by Rosemary25 This message was authored by: Rosemary25

Broadband contract ending

Hi, My Broadband contract ends this month, do Sky send details of offers for a new contract.

Is there a number to call as unable to change to new contract online?

Many thanks.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Broadband contract ending

Posted by a Superuser, not a Sky employee. Find out more

@Rosemary25  You need to call to negotiate any new deals.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Broadband contract ending

Posted by a Superuser, not a Sky employee. Find out more

@Rosemary25  You need to call to negotiate any new deals.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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