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Discussion topic: Broadband constantly dropping

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This message was authored by: FiB1912

Broadband constantly dropping

Our broadband has progressively been getting worse over the last 3 weeks to the point that it has pretty much ground to a halt Thursday. We've reset the router several times a day since then and iy works for a bit then it just dies. We are now using mobiles on 5G as we're unable to open apps like Bank of Scotland and MySky. TV keeps on giving technical error message and dropping. Only suggest I've had from the call centre is book an engineer for 3 weeks out. Not helpful when we work from home and need a stable connection for that. 

 

Anyone else having issues or suggest a fix? 

 

First time posting be gentle. We're in the Glasgow area

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This message was authored by: Penelope3820

Re: Broadband constantly dropping

In Glasgow are too.  Service checker sying evertyhing okay, but our programmes and TV Apps are not loading.  When programmes do come on thye disapear and there is a 'technical error' messag.

This message was authored by: LB2603

Re: Broadband constantly dropping

Similar issues. Also Glasgow area. Having trouble even getting to a place where I can book an engineer visit
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