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Discussion topic: Broadband constantly disconnecting and very slow.

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This message was authored by Skeane7 This message was authored by: Skeane7

Broadband constantly disconnecting and very slow.

In the past week the broadband download speeds have dropped from 60Mb/s to 5Mb/s. The upload speeds have remained somewhat consistent. This is paired with the internet connecting dropping every ~hour or so for a few minutes. I have seen some people have had similar problems but there doesn't seem to be a solution for the problem on my end. I was wondering for any help with the issues. 

 

 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband constantly disconnecting and very slow.

Posted by a Superuser, not a Sky employee. Find out more

@Skeane7 

 

Contact sky ireland as below. Make sure the Irish flag is showing bottom right

 

https://www.sky.com/help/home/broadband/no-or-slow-connection-roi/broadband-speeds-explained-roi/art...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband constantly disconnecting and very slow.

Posted by a Superuser, not a Sky employee. Find out more

@Skeane7 

 

Oops, and click on "i'd prefer to get in touch"

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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