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Discussion topic: Broadband connectivity

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Avatar for Paul-home
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This message was authored by: Paul-home

Message posted on ‎26 Aug 2026 05:59 PM

Broadband connectivity

Voice button on my remote has stopped working...TV says it's not connected to broadband. Done all the resets but still no joy. Other devices in the house are OK and all four green lights are on the router. Any ideas anyone?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎26 Aug 2026 07:40 PM

Re: Broadband connectivity

Posted by a Superuser, not a Sky employee. Find out more
@Paul-home wrote:

TV says it's not connected to broadband.

Are you able to go into the settings to see if you can connect it to your Wifi network ?

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