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Discussion topic: Broadband connection

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This message was authored by: Stefan6

Broadband connection

Really fed up with Sky. Paid extra to improve my broadband connection. I have nothing else from Sky, but internet connection is no better. 😟

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This message was authored by: jamesn123

Re: Broadband connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stefan6  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Stefan6

Re: Broadband connection

What do you mean by router stats?

 

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This message was authored by: Stefan6

Re: Broadband connection

When I check connection on Sky app it says there seems to be a problem. Yet, when I check connection etc...it ticks all three boxes. But wifi is still terrible. And I paid extra for this! Scandalous and extremely frustrating. 

This message was authored by: jamesn123

Re: Broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@Stefan6 

If you click the link I sent it will show you what I mean by router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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