Broadband connection to sky box

[Screen]

There is no internet connection from sky broadband to the main sky box . Although I can still get the tv.channels and recordings I cannot get onto the apps. 

[Coley-W95]

Hi @Screen Welcome to the Community forum. Sorry to see that you're not getting an internet connection on the Sky TV box. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141