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Discussion topic: Broadband connection not working.

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JoelHorner
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This message was authored by JoelHorner This message was authored by: JoelHorner

Broadband connection not working.

‎09 Jul 2024 03:56 PM

Our broadband connection has stopped working. I have tried re-setting the box but this has not worked. I have also tried testing the signal im the 'my Sky' app but this did not work. Please help. 

Joel

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband connection not working.

‎09 Jul 2024 04:29 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @JoelHorner 

You'll need to contact Sky. We can escalate your post on the forum to chat with a Sky rep or you can call them on the 03 number at the bottom of https://sky.com/help under the 'Need more help?' banner.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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