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Discussion topic: Broadband booster not connecting to new WIFI

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This message was authored by GC2772 This message was authored by: GC2772

Broadband booster not connecting to new WIFI

i have received a new router with a new wifi code. I cannot get my booster to connect.  I have tried resetting the router but still only get the power and wifi lights showing up - not the connected light.

Any ideas?

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Broadband booster not connecting to new WIFI

Posted by a Sky employee

The easiest way to get it to connect is to plug it in next to the router and connect the two via an ethernet cable. Then you can move the booster away and it should pick up the new network connection on wifi. 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Chrissy5619 This message was authored by: Chrissy5619

Re: Broadband booster not connecting to new WIFI

My booster will not connect, I have had right next to my hub, the only lights that come on are power and WiFi, please help

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