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This discussion topic has been answered Discussion topic: Broadband boost

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This message was authored by: Boostextra

Broadband boost

Taking out a new 2 year contract it shows on your upgrade options that Sky broadband boost is included in the overall final price 

but on reflection of my bills you are charging £7.50 extra 

your advertising is misleading if this is the case 

tried to go through help section which was not helpful 


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This message was authored by: Daniel0210 Answer

Re: Broadband boost

Posted by a Superuser, not a Sky employee. Find out more

@Boostextra 

And your duplicate thread on the Sky Talk board (which is for customers with landline phone issues) has been removed. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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This message was authored by: caesarome

Re: Broadband boost

Posted by a Superuser, not a Sky employee. Find out more

@Boostextra 

You are not talking to Sky here as this is a community where we help each other. You say you are being charged for this but do you also see a credit for it on the same bill , if not you will have to raise this with Sky by calling or using social media to get in touch with them.

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This message was authored by: Daniel0210 Answer

Re: Broadband boost

Posted by a Superuser, not a Sky employee. Find out more

@Boostextra 

And your duplicate thread on the Sky Talk board (which is for customers with landline phone issues) has been removed. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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