Discussion topic: Broadband and mobile connections keep dropping. Sky have accepted that there is a problem.

This message was authored by: RWThomason · ‎15 Apr 2024

Broadband and mobile signals drop out throughout the day. You have twice accepted there is a problem and given me free data. I dont want that, i want it fixed. Its been over a month. Sort it or I'm out.

This message was authored by: Chrisee · ‎15 Apr 2024

@RWThomason the Sky mobile outages are being discussed in the Sky Mobile forum but you have posted in the Sky Broadband forum. Do you also have an issue with a wired broadband connection as that would be a separate issue?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: RWThomason · ‎16 Apr 2024

Yes, both broadband and mobile are dropping out regularly during each and every day. Sky know there is a problem and every now and then they pop up and lob 2 GB of data my way. As I have 135GB banked, that's of no use. It's five weeks now and still no resolution. I want out so I can find a decent provider with stability in this area.

Discussion topic: Broadband and mobile connections keep dropping. Sky have accepted that there is a problem.

Broadband and mobile connections keep dropping. Sky have accepted that there is a problem.

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Re: Broadband and mobile connections keep dropping. Sky have accepted that there is a problem.

Re: Broadband and mobile connections keep dropping. Sky have accepted that there is a problem.

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