Broadband and internet

[De12]

I'm paying £43 per month for super Wi-Fi internet, yet every time I sit down lately it keeps on freezing, I have mentioned this before but nothing ever happens.  Can you help me please.

[Mr+Flibbles+86]

Hi there @De12 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @De12 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks