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Discussion topic: Broadband and WiFi issues

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SammyJ-11
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This message was authored by SammyJ-11 This message was authored by: SammyJ-11

Broadband and WiFi issues

‎09 Jan 2025 10:20 AM

WiFi has been intermittent for days now. Apps not loading when streaming, saying network is not connected and working from home has become an issue where the internet keeps dropping.

 

Sky app says the broadband is fine and no issues when I use other speed checkers the speed is way below what it should be.

 

I've followed the guides online to reset everything but no improvement 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband and WiFi issues

‎09 Jan 2025 12:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@SammyJ-11 

Are you able to test via ethernet at all?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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