I have completed the broadband and WiFi test several times but our tv keeps buffering and so do our phones in some cases we can not get the apps to work at all.
Someone said our top box and router are old and we need the newer model. But I do not know how to contact sky to get this all sorted.
Posted by a Superuser, not a Sky employee. Find out more
Duplicate post.
********************************************************** Not a Sky employee ********************************************************** Sky Q with 2GB UHD box wired to the Sky Max router Samsung S95C TV, HDMI to Sonos Beam Gen 2 Sky FTTP 500Mb to Max Hub Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
