Broadband & Wifi Dropping Out

[Barnesy101]

We have two Sky Pucks in two different rooms, both have been working fine until recently. The Wifi keeps losing connection and the signal is inferior. Every line check I've done through Sky tells me there are no issues but there are. Is there an outage somewhere that needs fixing?

[RebeccaU1]

We are having the same issue and I have no idea have to track a fault! It's worst of an evening. Can't watch anything as keeps loading. Upgraded to fibre500 and it's made no difference. 

[Barnesy101]

Everything keeps coming has no issues but the quality and reliability has dropped since 2 weeks ago. Restarting the router seems to have no effect! Might have to call directly to see what happens!