Broadband activation

[Gaborgedo]

Good morning I need engineer to activate my internet with a new broadband...

[Chrisee]

@Gaborgedo if you placecan ordercwith Skybthey will notify you of the date when your servicecwill be activated. If you already had a service but have movedyou nedd to contact Skybto arrangeca home move see https://www.sky.com/moving-home note there is normally ia mminmum 10 day lead time.

[TimmyBGood]

@Gaborgedo 

Placing an order with Sky (or any other Openreach ISP) causes the required resources to be scheduled: if the physical connection already exists at the address then no installer attendance is required.  For properties destined to get a new optical cable, timetabling of that is part of the process: it's not something the customer can hurry.

Only where the record for the address is incorrect does the customer need to proactively make alternative arrangements.