@Cam15 you will ned to report the issue to Sky by calling them. A small % of installs do fail unfortunately if its full fibre one of the welded joints between the fibre has failed they have to be perfect which isnt easy to do outside in winter.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
