Sky Hub Max not connecting, staying on flashing green light

[Ivaanoss]

Hi, we have the same problem this morning. I tried to reset and no luck. Still green flashing light. 

[jrmadd]

Internet went off at about 2.15, light is still flashing green on max hub at 8.30 and no Internet in Grantham, Lincolnshire. That's 3 sky pucks we can't use, 2 laptops we can't connect and an Xbox 

[Mal77]

Same for me too since early this morning In Lincolnshire. Flashing green light and nothing happening. I've also only just moved to Sky approx 4 weeks ago after almost 5 years with BT without issue. Not impressed 

[Big+Gaffa]

I think the people who have called told them what the problem was... open reach and sky do not talk to each other... 

[JonnoBlue]

Broadband ok when we went to bed last night. This morning, no internet. Red light on router. Powered down and now we have slow pulsing green light and no internet! It's a bit frustrating to say the least. We're in Derbyshire. 

[Sithee]

Thank you for the update. Let's hope it's 2 hours nor 2 days

[Jay941]

How long have you been on hold I've been on hold for an hour 

[Criddler23]

Silence from sky is deafening.Why won't they say what's going on?

[Lincolnlad33]

Mines doing the same last check was 02.03 this morning and the app says it's down what going on pay a fortune for this and can't get anything workjng

[Mitch101uk]

Mines doing the exact same thing clearly there is an issue with sky. Tried using the troubleshooting guide which goes round in circles and is useless. How hard is it to speak to a human these days 

[Robbo67]

Please can you escalate for us as well. We only had ours installed on Thursday. Same flashing green light. Thank you 

[jrmadd]

It's a nightmare. Sons gone and got his eukalele out, please rescue us sky

[Ssky86]

Since 8am about 45 min. Most probably ignoring everyone due to the same problem 🤷‍♀️

[Noodlez]

I live west UK, I'm still having the exact same issue as everyone else here.  I had no warning and still no notification from Sky...glad I'm paying for their best package lol.

[Ryan-22]

I've got the same thing. I'm meant to be working right now 🙄