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Discussion topic: Broadband Outage 15th December 2024
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Message posted on 15 Dec 2024 07:53 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
I'm in Bedfordshire with the same issue
Message posted on 15 Dec 2024 07:53 AM
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Re: No connection no broadband Dec 15 2024
Thank you. Tried talking to the BOT but that is useless. Their phone lines will be mega busy this morning
Message posted on 15 Dec 2024 07:54 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
I'm in Suffolk. I asked a neighbour who's with sky and hers is working fine. We've upgraded to the Sky Max Hub earlier this week, I wonder if it's only for the hub users?
Message posted on 15 Dec 2024 07:55 AM
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Re: No connection no broadband Dec 15 2024
The bot won't put you through to chat to an advisor until 8am. Try again then...or it is braving the phones...
Message posted on 15 Dec 2024 07:55 AM
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Re: Broadband outage NG9
I also woke up with no internet tq3 area
Message posted on 15 Dec 2024 07:56 AM
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Re: No connection no broadband Dec 15 2024
Lol will keep on till connected thank you
Message posted on 15 Dec 2024 07:56 AM
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Sky broadband hub red, then rebooted and now constantly flashing green
Hub showing solid red. I switched off and now constantly flashing green
Message posted on 15 Dec 2024 07:56 AM
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Re: No connection no broadband Dec 15 2024
Exactly the same problem here... bot is beyond useless.
Message posted on 15 Dec 2024 07:56 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
We're in Suffolk too, we have the max hub and ours isn't working either
Message posted on 15 Dec 2024 07:59 AM
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Re: No connection no broadband Dec 15 2024
Tell me about it. In fairness this is first major issue I've had with sky since I joined them. And only one other outage but that was resolved really quickly.
Message posted on 15 Dec 2024 07:59 AM
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Re: I’ve no broadband
Same in Cambridgeshire PE19.
Message posted on 15 Dec 2024 08:02 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Mine is also doing this, in Somerset. Tried rebooting several times, still the same. Coverage checker refuses to test as says 'Unavailable'
Message posted on 15 Dec 2024 08:02 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Me too, lost connection from 02:00 am and still no connection till now (08:00 am) the green light pulsates no solution yet...
Message posted on 15 Dec 2024 08:06 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Another user in the South West, slow pulsing green light.
the automatic help is not helpful - the service checker doesn't work if your hub's not connected.
Message posted on 15 Dec 2024 08:09 AM
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Re: I’ve no broadband
Same here in east Lindsey Lin's
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