Broadband OUTAGE

[incubus1971]

I am in London and my broadband has been all of today - the router sows 2 green lights and one orange light ... there seem to be no indication of any problems in the area according to SKY testing.

[jamesn123]

@incubus1971 

Have you run the line test in the My Sky app? Does it come back green?

[incubus1971]

Yeah... did that .... but the network can't seem to find the router. Nothing changed inside the house. I've rebooted the router and it shows two green lights and an orange one. I finally got through to Sky and they are sending an engineer around tomorrow... it's very annoying though because I will have problems working from home while I'm waiting for them to come.