Hello,
I scheduled boradband installation for 8-1 this satuday the 15th August.
As my phone broke this week, i was unable to receive any text message confirmations of the appointment.
I am unable to log in to sky account via email as I do not have a sky ID. there is no information regarding my appointment on email / any information on how i can create a sky id. I am also unable to retreive my account by providing the last 6 digits of my bank account and last name.
How do I track / schedule my appointment if i cannot acces either my account or text message. is it possible to retrieve my information if i send my home adress to a help desk? is there a person i can speak to to resolve this issue?
