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Discussion topic: Broadband Cable
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This message was authored by: JG76
Message posted on 11 Feb 2026 03:48 PM
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Broadband Cable
Broadband cable connected today. Router in different room Sky Q box not working.
Signal from new Router not getting to rear of house.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Feb 2026 03:57 PM
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Re: Broadband Cable
Hi @JG76
Are you saying your Sky Q box wont connect to your new router because its out of range? If so you'd need to contact Sky and ask them for a booster.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
This message was authored by: JimM1
Message posted on 11 Feb 2026 04:02 PM
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Re: Broadband Cable
@JG76 Longer Ethernet cable, and move the sky Hub back to were it was before, is also another option!
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