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Discussion topic: Broadbad no internet

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Avatar for Jigar3
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This message was authored by: Jigar3

Message posted on ‎07 Mar 2026 10:06 AM

Broadbad no internet

My broadband have 1 green light and no internet 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎07 Mar 2026 10:15 AM

Re: Broadbad no internet

Posted by a Superuser, not a Sky employee. Find out more

Moved from the Talk (landline) forum.

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Message posted on ‎07 Mar 2026 10:55 AM

Re: Broadbad no internet

@Jigar3 See if the link below helps you out!

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

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