0

Discussion topic: Briadband connection keeps dropping out

Reply
Avatar for TMac1
Level 0 icon
What's this?
This message was authored by: TMac1

Message posted on ‎31 Jul 2026 08:54 PM

Briadband connection keeps dropping out

Happily watching TV then the broadband drops off and won't come back on without being switched off and reset. Happening every night for the last week, sometimes 2 or 3 times a night. 

Report post
Post 1 of 2
90 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎01 Aug 2026 07:52 AM

Re: Briadband connection keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@TMac1 what happens to the lights on your hub when you lose connection https://www.sky.com/help/articles/hub-lights-explained-start?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
58 Views
0 Likes
Reply
Reply