Discussion topic: Booster
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Message posted on 02 Feb 2026 04:09 PM
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Booster
I order my broadband to have a booster with it, as I've got a big house with solid walls throughout. As I told the person who I ordered through over the phone it has been a persistent problem with my previous supplier. However you haven't sent me a booster with my new service. The engineer came to connect it today and the WiFi isn't strong enough to power my SkyQ TV. Please sort this out asap.
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Message posted on 02 Feb 2026 04:23 PM
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Re: Booster
Sorry @FrederickStan but we are customers here.
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
Select "No, I still need help" at the bottom on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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