17 Feb 2023 12:11 PM
Hi
I have a quick question, as I am now getting Sky Stream, I want to ensure I get the best broadband speeds upstairs where I will have an additional 2 Stream Pucks (the main one will be plugged into the router via ethernet). Is there a specific "booster" I need to get better speeds upstairs (or provide ethernet ports so I can hardwire the upstairs pucks in)?
17 Feb 2023 12:56 PM - last edited: 17 Feb 2023 02:20 PM
Posted by a Superuser, not a Sky employee. Find out more
Adding the Broadband Boost subscription supplement to your Sky Broadband makes you eligible for the WiFi Guarantee and so entitles you to claim the free loan of one or more Sky-branded wireless booster units to match your Hub (if your current speeds qualify).
Provisioning additional ethernet ports to an existing Hub and/or cabling to pucks is not something Sky offers: you'd have to source that yourself. Unlike with the Q television product, Sky don't provide any particular help getting bandwidth to Stream hardware.
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