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Discussion topic: Black screen

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Bigg362
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This message was authored by Bigg362 This message was authored by: Bigg362

Black screen

‎21 Aug 2024 05:30 PM

Hi I have the sky menu display but when select something to watch all I get is a black screen 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Black screen

‎21 Aug 2024 06:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Bigg362  What device is this happening on?  As customers we don't know what TV service you have (Sky Q, Sky Glass or Sky Stream) from Sky so can't really start to help you until you provide some more info.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Ozzy6
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This message was authored by Ozzy6 This message was authored by: Ozzy6

Re: Black screen

‎24 Oct 2024 10:30 AM

I have a black screen 

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