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Discussion topic: Been told we are not set up for fibre optic but last year jurrasic fibre installed it in our house

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This message was authored by vicky+worrow This message was authored by: vicky+worrow

Been told we are not set up for fibre optic but last year jurrasic fibre installed it in our house

Jurrasic fibre fitted already to our house so why does sky say we are not geared up for it or is it a case of they just don't want to send an engineer out to swap it over

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This message was authored by GD1 This message was authored by: GD1

Re: Been told we are not set up for fibre optic but last year jurrasic fibre installed it in our hou

Posted by a Superuser, not a Sky employee. Find out more

@vicky+worrow  Sky use the Openreach Network, Jurassic fibre uses it's own network, or better known as an Altnet.

 

Sky cannot use their network. You can check what services are available on the Openreach network here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Been told we are not set up for fibre optic but last year jurrasic fibre installed it in our hou

Posted by a Superuser, not a Sky employee. Find out more

@vicky+worrow 

 

When an altnet provider lays fibre it is typically also the only ISP which uses it. Some altnets resell a wholesale bandwidth service for other ISPs to buy into but Sky (and BT/EE and other big ISPs) do not carry data this way, largely because the financial stability and long-term viability of most altnets is distinctly questionable and a mass market ISP cannot risk large scale customer disconnection if an infrastructure provider goes bust (which is not going to happen with Openreach)

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