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Discussion topic: Battery Back-up

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This message was authored by: Nik75

Message posted on ‎01 Feb 2026 07:13 PM

Battery Back-up

Can I use a CyberPower DTB24U12V Battery back-up for my sky hub?
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎01 Feb 2026 07:40 PM

Re: Battery Back-up

Posted by a Superuser, not a Sky employee. Find out more

@Nik75  Does it haave a 3 pin socket on the back?  

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎01 Feb 2026 08:02 PM

Re: Battery Back-up

Posted by a Superuser, not a Sky employee. Find out more

@Nik75 

 

If that's a UPS supplied by BT/EE then it won't necessarily have the correct diameter 12v barrel plug to fit Sky hardware.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: JimM1

Message posted on ‎01 Feb 2026 08:27 PM

Re: Battery Back-up

@Nik75 Yes, you will just have to get the correct cable adapter for use with the sky hub that you are using, and also if you wish to cover anything else involved to keep whatever connection method up for use!

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