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Discussion topic: Bad wifi

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PhilW2
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This message was authored by PhilW2 This message was authored by: PhilW2

Bad wifi

‎23 Jul 2024 04:48 PM

My WiFi keeps going down! I have been through the checklist online and restarted my router as recommended- however the service drops out once a week on average. I have been in touch with sky before regarding this issue-but still no long term resolution.

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Bad wifi

‎26 Jul 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @PhilW2 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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