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Discussion topic: Bad connection

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This message was authored by: Alex_axm

Bad connection

My internet seems to work alright apart from my TV, my Netflix is blurry. Tried to reset, done all the checks and still doesn't work

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This message was authored by: Chrisee

Re: Bad connection

Posted by a Superuser, not a Sky employee. Find out more

@Alex_axm a blurry picture is unlijely to be due to a briadbsnd issue however run the Network Test in the Netflix app's get help menu. Streaming video requires a decent WiFibsignal so you msy neddca WiFi extender which Sky can supply if you buy their WiFi Max bundle see https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Alex_axm

Re: Bad connection

I have the same one since 4 years, something changed in the last 2-3 days, when is working when it doesn't, but on my phones or laptop all good

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