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Discussion topic: Bad WiFi range and keeps dropping in and out in different areas in the house

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This message was authored by Lucaaustin1 This message was authored by: Lucaaustin1

Bad WiFi range and keeps dropping in and out in different areas in the house

Close to the router, the signal is very strong. However if you move upstairs the WiFi loses a lot of strength and the WiFi seems to cut out quite often. We have the sky ultrafast and need to know if I have to get any boosters which could resolve this.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Bad WiFi range and keeps dropping in and out in different areas in the house

Posted by a Sky employee

Hi @Lucaaustin1 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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