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Discussion topic: BB - WiFi Bad long Distance.
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This message was authored by: Diego18
Message posted on 03 Jul 2026 05:50 PM
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BB - WiFi Bad long Distance.
Hello, I am writing to earnestly request a resolution to the Wi-Fi signal issues at my home, which have been poor for several years now. I recently upgraded to a plan offering a stronger Wi-Fi signal and received a new BB modem; however, it performs just like the previous one, yet I am paying significantly more for it. I have not yet returned the old BB device and am awaiting further instructions on how to do so. I received a call from SKY today making various promises, but I didn't fully understand the details; I am unsure if the caller was actually a SKY representative or if it was a phone scam. I request a resolution and assistance regarding all the situations described above. I look forward to hearing from you. Sincerely, Diego
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Jul 2026 06:07 PM
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Re: BB - WiFi Bad long Distance.
Many calls are indeed scams and coincidental to any actual issues.
If you now have Max Hub and the WiFi Max subscription supplement is on the account then you can call to claim wireless booster 'pods'.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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