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Discussion topic: BB - WiFi Bad long Distance.

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This message was authored by: Diego18

BB - WiFi Bad long Distance.

Hello,

I am writing to earnestly request a resolution to the Wi-Fi signal issues at my home, which have been poor for several years now.

I recently upgraded to a plan offering a stronger Wi-Fi signal and received a new BB modem; however, it performs just like the previous one, yet I am paying significantly more for it.

I have not yet returned the old BB device and am awaiting further instructions on how to do so.

I received a call from SKY today making various promises, but I didn't fully understand the details; I am unsure if the caller was actually a SKY representative or if it was a phone scam.

I request a resolution and assistance regarding all the situations described above.

I look forward to hearing from you.

Sincerely,

Diego
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This message was authored by: TimmyBGood

Re: BB - WiFi Bad long Distance.

Posted by a Superuser, not a Sky employee. Find out more

@Diego18 

 

Many calls are indeed scams and coincidental to any actual issues.

 

If you now have  Max Hub and the WiFi Max subscription supplement is on the account then you can call to claim wireless booster 'pods'.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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