Awful broadband connection

[feagy]

Broadband issues constantly though I keep being told everything looks ok. It's clearly not. My sons have to buy more 4g on their phones to get connected. They can upgrade speed for an extra £8 but I'm already paying sky a large monthly sum for a below average service.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147