Discussion topic: Ask for help
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Message posted on 21 Feb 2025 04:55 AM
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Ask for help
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Message posted on 21 Feb 2025 05:42 AM
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Re: Ask for help
I presume you mean February the 25th, if so that is still a few days away. You can't delay the billing either as the billing will start on the date you have been given.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Feb 2025 05:51 AM
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Re: Ask for help
I don't want to delay, I want to pay now
Message posted on 21 Feb 2025 05:54 AM
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Re: Ask for help
The person who set up my contract at the Shepherds Bush dealership told me that my main need is a security camera. They said that your internet device must be activated first, and you can order other products after paying the first installments.
Message posted on 21 Feb 2025 05:56 AM
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Re: Ask for help
If your services haven't been installed yet then your first bill wouldn't be created yet so you can't pay yet and in any case you should have setup a monthly payment method so it can be taken automatically from you each month. Paying it manually can lead to a number of problems if you get your timings wrong when sometimes it can see the payment not going towards the bill itself but added to the account as a credit and it can also see that the bill is paid twice.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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