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Discussion topic: Aps not workig

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This message was authored by: mikecawcliffe

Message posted on ‎13 Jan 2026 10:32 AM

Aps not workig

New to Sky broadband some apps now not working correctly main problem with WhatsApp which works okay when broadband is turned off

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Jan 2026 10:36 AM

Re: Aps not workig

Posted by a Superuser, not a Sky employee. Find out more

@mikecawcliffe 

You might need to lower your broadband shield settings. You can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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This message was authored by: mikecawcliffe

Message posted on ‎17 Jan 2026 11:25 PM

Apps not loading due to new broadband

All good now thanks for your suggestion.

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