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Discussion topic: Apple HomePod

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This message was authored by: RichVivv

Apple HomePod

Lost connection today with all five of my Apple homepods on our wifi network. They no longer show as connected devices and all the HomePod Siri says is "I'm having Trouble with the wi-fi' Devices are now greyed out on the Home App on my phone so I can't do anything with them. Switched sky hub, Homepods and phone off and on again, no effect. They were working perfectly, now not at all. Thoughts?

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This message was authored by: -Heather-

Re: Apple HomePod

Posted by a Sky employee

Hi @RichVivv, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

 

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

 

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