Sky offered me an upgrade to full fibre this was due on the 25th june, no one turnedup, since then i have made 2 calls and on both occasions promised someone would come back to me. This never happened, i am now paying for a service i dont have and have no idea what is happening as no one is talking. I have been with sky 26 years and this is how i am treated. Thank you sky, i am considering closing my account.
