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Discussion topic: Appalling broadband speeds

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This message was authored by Sickandtired1 This message was authored by: Sickandtired1

Appalling broadband speeds

I have the Max  router which is in the open in the centre of the house, so not obstructed in any way. AND YET- right now, I literally have an upload speed of 2 Mbps !!!!

 

This i s beyond ridiculous!! I ran the WiFi checker and it actually tells me that everything seems fine with the connection. NO, mate- everything is NOT fine with the damned connection when I can't even downsload a flipping email because I'm only on 2 MBSP !!!!!

 

What is damn point of a max router and a minimum speed guarantee if this is all we get? 

I've unplugged and restarted the damn router endless times and still nothing. What the hell am I paying sky for??

 

what do I do with this joke of a broadband connection? 

 

 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Appalling broadband speeds

Posted by a Sky employee

Hi @Sickandtired1 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Rookey007 This message was authored by: Rookey007

Re: Appalling broadband speeds

Let us know how you get on

 

What speed is the Sky App saying your line is getting

 

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