18 Jan 2025 11:17 AM
I have the Max router which is in the open in the centre of the house, so not obstructed in any way. AND YET- right now, I literally have an upload speed of 2 Mbps !!!!
This i s beyond ridiculous!! I ran the WiFi checker and it actually tells me that everything seems fine with the connection. NO, mate- everything is NOT fine with the damned connection when I can't even downsload a flipping email because I'm only on 2 MBSP !!!!!
What is damn point of a max router and a minimum speed guarantee if this is all we get?
I've unplugged and restarted the damn router endless times and still nothing. What the hell am I paying sky for??
what do I do with this joke of a broadband connection?
19 Jan 2025 03:54 PM
Posted by a Sky employee
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Jan 2025 04:13 PM
Let us know how you get on
What speed is the Sky App saying your line is getting
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