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Discussion topic: Amazon echo generation One

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This message was authored by: Haztony

Message posted on ‎05 Jul 2026 12:03 AM

Amazon echo generation One

Got a Amazon echo generation one that connected to my previous supplier perfectly. Can't get it connected to my sky router ?? Any advice or is it death by sky ?? 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎05 Jul 2026 06:19 AM

Re: Amazon echo generation One

Posted by a Superuser, not a Sky employee. Find out more

@Haztony therecis no reason why any WiFi device that connected previously wont connect to a Sky hub. With Amazon decicescthey often require a reset before they will connect to a new router.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: TimmyBGood

Message posted on ‎05 Jul 2026 09:09 AM - last edited: ‎05 Jul 2026 09:32 AM

Re: Amazon echo generation One

Posted by a Superuser, not a Sky employee. Find out more

@Haztony 

 

With a white Max Hub you'd need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

A Gen 1 Echo is now a decade old and wouldn't be able to handle WPA3 or WPA3-T WiFi encryption.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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