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Discussion topic: All Devices not connecting to WiFi

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Avatar for Christina39
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This message was authored by: Christina39

Message posted on ‎15 Apr 2026 09:06 AM

All Devices not connecting to WiFi

Checked WiFi and broadband no devices connecting to WiFi - urgent action required please 

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Avatar for RB28
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This message was authored by: RB28

Message posted on ‎15 Apr 2026 09:14 AM

Re: All Devices not connecting to WiFi

Same no WiFi no broadband
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This message was authored by: RB28

Message posted on ‎15 Apr 2026 09:50 AM

Re: All Devices not connecting to WiFi

After resetting all sky Q boxes (and crossing fingers) all is now connected 

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This message was authored by: Chrisee

Message posted on ‎15 Apr 2026 10:35 AM

Re: All Devices not connecting to WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Christina39 check the lights on uour Sky hub and follow the help here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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