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Discussion topic: Activation fee

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Avatar for Jenny1234
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This message was authored by: Jenny1234

Message posted on ‎28 Nov 2025 09:24 AM

Activation fee

I have signed up for broadband online . Not installed yet however on the welcome email it says activation fee no amount stated . When I signed up it said free ? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎28 Nov 2025 09:54 AM

Re: Activation fee

Posted by a Superuser, not a Sky employee. Find out more
@Jenny1234 wrote:

 on the welcome email it says activation fee no amount stated . When I signed up it said free ? 

If there is no amount shown then that could be due to it being free ?

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This message was authored by: Jenny1234

Message posted on ‎28 Nov 2025 10:23 AM

Re: Activation fee

I hope so it says installation is free as new customer and it is the Black Friday deal but the email says This visit will include: 

Sky Broadband Activation Fee
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