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Discussion topic: Activation and OTP Box

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This message was authored by Nicole4567 This message was authored by: Nicole4567

Activation and OTP Box

Morning,

 

Just been sent my max hub with a connection date of today.

 

I've ordered 500mb super fast plus.

 

The hub has no way to connect in to the OTP box on the wall (which is a traditional rj45 connection).

 

When I connect to the router it says there is a problem, obviously but all the picture point to a BT connection with micro filter.

 

All help appreciated.

 

Thanks

 

Mark

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Activation and OTP Box

Posted by a Superuser, not a Sky employee. Find out more

@Nicole4567 wrote:

.

The hub has no way to connect in to the OTP box on the wall (which is a traditional rj45 connection).

 


FTTP uses an ONT (optical network terminal) with a Cat5e ethernet cable between the RJ45 port on the ONT and port #4 on the Sky Hub.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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