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Discussion topic: Activation - action required

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This message was authored by Sophie20000000 This message was authored by: Sophie20000000

Activation - action required

Hi 

my activation date was due to be today. 
I had the text this morning to confirm the Wi-Fi would activate today but nothing has happened. Instead I have a action on my account saying action required but there is no message. 
please can someone help me or perhaps escalate it to a sky advisor. I would really appreciate it as my signal at home is very poor 

Thankyou! 

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This message was authored by GD1 This message was authored by: GD1

Re: Activation - action required

Posted by a Superuser, not a Sky employee. Find out more

@Sophie20000000  You would be best speaking to Sky for any updates as any escalation may not get picked up until Monday.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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