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Discussion topic: Activation Date was yesterday

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JVane
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Activation Date was yesterday

‎30 Nov 2022 07:29 AM

Hi, my sky broadband supposed to be activated on 29 Nov but it still hasn't activated yet

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Chrisee
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Superuser
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Re: Activation Date was yesterday

‎30 Nov 2022 07:31 AM

Posted by a Superuser, not a Sky employee. Find out more

@JVane I am escalating your post sonexpect Sky to be in touch to start a private chat via the forum where a chat button will appear. They will check why Openreach did not activate your service.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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JVane
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Re: Activation Date was yesterday

‎30 Nov 2022 07:34 AM

Thank you. I will wait for that. 

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JVane
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Re: Activation Date was yesterday

‎30 Nov 2022 07:39 AM

How long will this take please?

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Chrisee
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Re: Activation Date was yesterday

‎30 Nov 2022 07:42 AM

Posted by a Superuser, not a Sky employee. Find out more

@JVane depends on the escalation teams workload but they usually start at 8am so I guess later this morning otherwise simply call Sky yourself. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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JVane
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Re: Activation Date was yesterday

‎30 Nov 2022 07:43 AM

Amazing!!! Thank you 

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Greenfingers001
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Re: Activation Date was yesterday

‎30 Nov 2022 09:43 AM

Posted by a Sky employee

Thank you for escalating this. We have sent an invite to chat 🙂 

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