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Discussion topic: Absolutely rubbish service

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This message was authored by: JDogTheDog

Absolutely rubbish service

Imagine paying for 500mbs and only getting 3mbs..

 

Having a brand new hub delivered and still having issues.

 

Having it ongoing for 3 weeks. Have a random engineer booked and the day before getting told itll be that day.

 

Booking time off work. Have a engineer from openreach say on my floor for 1:30hours to just tell me nothing can he done and leaving.

 

Then having calls terminated on me because I want to speak to the complaints or manager.

 

WHAT AM I PAYING FOR. I CANT EVEN WATCH TV BECAUSE ITS LINKED TO MY WIFI

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This message was authored by: TimmyBGood

Re: Absolutely rubbish service

Posted by a Superuser, not a Sky employee. Find out more

@JDogTheDog wrote:

 

WHAT AM I PAYING FOR. I CANT EVEN WATCH TV BECAUSE ITS LINKED TO MY WIFI


Is it close enough to the router to permit use of an ethernet cable while the WiFi is investigated?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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