Discussion topic: Absolutely rubbish service
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Message posted on 18 Aug 2026 05:41 PM
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Absolutely rubbish service
Imagine paying for 500mbs and only getting 3mbs..
Having a brand new hub delivered and still having issues.
Having it ongoing for 3 weeks. Have a random engineer booked and the day before getting told itll be that day.
Booking time off work. Have a engineer from openreach say on my floor for 1:30hours to just tell me nothing can he done and leaving.
Then having calls terminated on me because I want to speak to the complaints or manager.
WHAT AM I PAYING FOR. I CANT EVEN WATCH TV BECAUSE ITS LINKED TO MY WIFI
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All Replies
Message posted on 18 Aug 2026 05:50 PM
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Re: Absolutely rubbish service
@JDogTheDog wrote:
WHAT AM I PAYING FOR. I CANT EVEN WATCH TV BECAUSE ITS LINKED TO MY WIFI
Is it close enough to the router to permit use of an ethernet cable while the WiFi is investigated?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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