@AH_12 wrote:
Hi, I switched off 5Ghz a week ago to enable me to connect a camera through 2.4GHz. All week I have I had slower internet speeds so I went back onto the My Sky App and 5Ghz is switched off! I have tried switching it back on but it just turns off again. Everything else seems to be ok but all devices are currently connected through 2.4Ghz
If you haven't changed the ssid or wifi password from the default you could try a full reset on the router (if you have changed them, you'll need to change them back again later), if it's a Max router, hold in the wps button on the side, others have a small button on the back. That should reset everything to how it was when you first got it. That hopefully shouldn't lose any previous connections.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
