27 Nov 2022 08:58 PM
Having had issues with SkyBroadband (copper to cabinet, to home) forever, the main problem is the WiFi drops out for no reason. Even devices that are 3 metres away with direct line of sight get issues. We know all the Sky & BT engineers by first name. Sky are no use; they are not interested, preferring to say it with my house when I know it's not. I have tested my entire house and see several dead spots in WiFi (internal walls all timber stud with plasterboard). I have Cat5’d the upstairs and back room, yet, even the wited devices get issues. When talking to the rocket scientist at Sky, they tell me I have too many devices connected. That's hogwash.
The Sky router has been changed a few times; it gets better for a while, or improves in the rooms that have a bad connection, and the room that had good connection, then get poor. It must be the Sky Router, it's only a cheap thing and hasn't got WiFi 6.
Can anyone recommend a router that will work, must be WiFi 6, have at least 4 ports for ethernet.
Thanks in advance.
28 Nov 2022 07:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Why+Us one word of caution even plasterboard walls can be an issue if the builder used the type with foil on one side. Great if using insulation but an absolute no no for the microwaves used to carry wifi signals.
The best solutions do not rely on single routers but use satellite units creating a wifi mesh network which sacrificing overall speed slightly improve stability. If you are still on a copper service the loss of speed is unimportant as the limit is the external bandwidth. I bought 3 TP-Link Deco M4 system running in access point mode which gives wifi speeds over 300Mb/s in all rooms in my 3 level home. I turned off the wifi on my Sky hub and linked the system to the first satellite by ethernet the others are linked by wifi. Cost me less than £100 and took undercan hour to set up - I set the SSID and wifi key to match the Sky hub first.
if you want to replace the Sky hub totally then you need a unit that supports DHCPv4 Option 61 which most mesh routers dont - hence running mine in access point mode - and a separate VDSL modem unless your chosen system has one built in. I think Unifi may offer something. Loads of better stanalone wifi routers TP-Link, Asus and Netflix units normally work
Replacing your Sky hub's wifi will affect any Sky Q boxes if you have them.
28 Nov 2022 09:48 AM
Hi Chrisee,
Thank you for the reply. To be honest, if you can get those speeds by linking the three, I would be happy no end. I am just fed up with the Sky boxes constantly clicking that there's no service, or iPads doing the same. I forgot to mention I had the sky mesh system, but it didn't work. They took it out and hard-wired it call instead. It still didn't fix the WiFi problem. When I go to the office, their WiFi 6 is unbelievably fast.
I will go back and look at the suggestion from a price point of view. Once again, thanks.
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