2 wifi for 2 days

[Anonymous]

We had no wifi for 2 days been down no connection ...we pay for top broadband most expensive and how am i suppose run a buiness with no wifi. Im due to renew and was already looking at changing my provides

[Daniel0210]

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@Anonymous wrote:
how am i suppose run a buiness with no wifi. 

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@Anonymous 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

Just to point out the above quote suggests you are using domestic broadband to help run your business which as outlined in the T's and C's is not permitted as per this extract.......

"Sky Broadband is for private use by you and members of your household only, It must not be used for any activities not reasonably expected of someone using Sky Broadband for domestic purposes. Sky may use your IP address, technical data from our network and your devices, and traffic and location data as necessary to check whether you are using your broadband services in this way."

[Anonymous]

I need my mobile for buiness   and got full broadband cover  but thank you for advice. Sky over rated poor connection and too expensive so im grateful contract at an end .  

[TimmyBGood]

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@Anonymous wrote:
We had no wifi for 2 days been down no connection ...we pay for top broadband most expensive and how am i suppose run a buiness with no wifi. 

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Perhaps note that as today is Monday, the previous two days don't count towards the Openreach target time to fix a domestic broadband connection from any ISP on the national network.

A business-grade leased-line with guaranteed 12-hour response available 24/7 would cost something like twenty times as much.