2 green lights internet light off

[Loirin]

I got a message yesterday to say internet was live however only 2 lights remain.

i waited until today to check connection again and still no internet. 

what do I need to di ?

[Skull+Treaty]

@Loirin 

Give Skay a call, dial 150 from your Sky landline or Sky Mobile or 0333-759-1583 from any other phone, if you're in ROI, the number is 08-18-50-019-2.
When calling, ignore the message at the beginning and stay on the phone as long as you can. If the system sends a text message and asks you to hang up, don't.
If asked for the reason of the call, just say speak to advisor or cancel, nothing else. Finally you should be put in the queue for an advisor.