İnternet problem

[AbdullahCevik]

Hello Sky Support,

I am currently having problems with my internet connection. The connection is not working properly and I am experiencing frequent issues.

Could you please reset my router/modem from your side and check my connection?

I would appreciate it if you could look into this and help me resolve the problem as soon as possible.

Thank you.

Kind regards,
Abdullah

[Daniel0210]

@AbdullahCevik 

You aren’t talking to Sky Suppirt by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Is your broadband working at all? 

[AbdullahCevik]

I am using IPTV SMARTONE but always channels not working properly what I have to do? 

[TimmyBGood]

@AbdullahCevik 

Access to some internet resources distributed globally on IPTV platforms are restricted by all UK ISPs because the content breaches copyright or other regulations.

You might also need to change the default age setting in Sky Broadband Shield.

However it's possible the issue is just related to bandwidth, either arriving at the Hub of coming from it over WiFi.

Do UK streaming services function correctly?